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iPhone 6s Program For Unexpected Shutdown Issues by Apple Advisory
Review by Charles Mohapel
Apple News  ISBN/ITEM#: CM161122IPHONE
Date: 22 November 2016

Links: Apple Advisory / Apple Authorized Service Provider / Apple Retail Store / iPhone 6s / iPhone 6s Plus /

As of November 20, 2016, Apple has determined that a very small number of iPhone 6s phones may unexpectedly shut down and instituted a program.  Fortunately this is NOT a safety issue and only affects selected devices within a limited serial number range that were manufactured between September and October 2015.  Thanks to loyal reader Robin Poirier for the heads up.

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down.  This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.

If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device's serial number checked to confirm eligibility for a battery replacement, free of charge.

Replacement Process

Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

Please call your service provider to confirm that battery replacement service is available on the day you visit them.

  • Apple Authorized Service Provider - Find one here. (URL #2)
  • Apple Retail Store - Make an appointment here. (URL #2)
  • Apple Technical Support - Contact us. (URL #2)

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