Samsung Kills Off Galaxy Note 7 Smartphone
by Charles Riley and K.J. Kwon
Review by Charles Mohapel
CNN.com, gizmodo.com, Android Community.com, TechRevu.com News ISBN/ITEM#: CM161011SAMSUNG
Date: 11 October 2016
When Samsung's Galaxy Note 7 smartphone began catching fire, Samsung paid attention and did a product recall and issuing free replacement phones. But when switching battery suppliers and updating the smartphone's software failed to resolve the problem as the replacement phones also caught fire, Samsung took the unexpected action of permanently halting production and sales of its Galaxy Note 7 smartphone, and killing off the model on October 11, 2016.
Samsung has permanently halted production and sales of its Galaxy Note 7 smartphone after failing to correct a problem that was causing the devices to burst into flames.
The loss of one of its flagship smartphones is a major embarrassment for Samsung, which was forced to recall 2.5 million Note 7s shortly after the device went on sale in August.
The South Korean firm attempted to fix the problem by switching battery suppliers and updating the smartphone's software. Company executives issued a slew of apologies.
But when replacement phones were issued, a number of customers reported that those devices also caught fire, including one aboard a passenger jet.
Samsung on Monday advised all customers to stop using the phones, sending its shares tumbling by 8% in Seoul. The world's biggest smartphone maker said Tuesday it was killing off the phone entirely.
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